User terms
Last updated 9 October 2026
Draft: this policy is being reviewed and will be finalised before Tripo launches.
Your Tripo account: who can have one, keeping it safe, and how we may close it.
Your account
You sign up with your name, email, mobile number and a password. One account per email and per mobile number. You must give details that are yours and true.
We may ask you to confirm your email and mobile with a one-time code. Confirmed details may be needed to book and to see Tripo deals.
Keeping it safe
Keep your password to yourself. We store it only in a form that cannot be read back. After several wrong passwords, signing in is paused for a short while to protect your account. Signing out ends your session on that device.
Using Tripo
Use Tripo to plan and book your own travel or travel for people you book for with their consent. Do not misuse the service, try to get around its limits, or book with someone else's details or payment method.
Favourites
Holidays, hotels and flight routes you save to Favourites are kept with your account and shown only to you.
Closing an account
We may suspend or close an account that breaks these terms. You can ask us to close your account at any time. Contact details will be published here before Tripo launches.